Job Description

Are you passionate about technology and eager to share your expertise with others? Do you thrive in dynamic, fast-paced environments where you can make a real impact? If so, we want you to join our growing team! AT3 Staffing is partnered with a client in the Dayton OH area, in search of a highly skilled Technical Trainer to deliver top-notch training to employees and clients on cutting-edge technologies.

This is your chance to make a significant impact at a recognized industry leader in the Dayton area. As a Technical Trainer, you'll have the opportunity to help shape the way technology is used across the organization, empowering teams with the knowledge they need to excel. Whether you're leading in-person workshops, developing innovative e-learning modules, or coaching individuals one-on-one, you'll be at the forefront of enabling success through technology.

Key Responsibilities:

• Develop and deliver exciting technical training sessions on a variety of software, hardware, and systems.
• Create comprehensive, easy-to-understand training materials, such as user manuals, e-learning content, and video tutorials.
• Conduct training needs assessments to ensure all learning programs are targeted, relevant, and impactful.
• Lead dynamic in-person and virtual training workshops that are both engaging and informative.
• Troubleshoot technical issues in real-time during sessions and provide expert support to learners.
• Continuously update and refresh training materials to ensure they reflect the latest product updates and emerging technologies.
• Measure training effectiveness and adjust programs to ensure maximum impact.
• Collaborate with cross-functional teams to stay up-to-date with new product features and technical advancements.
• Provide one-on-one coaching for learners who require extra support and development.
• Assist with onboarding new employees by delivering training on essential company tools and systems.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or related field (or equivalent experience).
• 3+ years of experience in technical training, technical support, or a related technical role.
• Strong technical knowledge in areas such as software, hardware, or networking.
• Exceptional ability to present complex technical concepts in a clear, engaging, and accessible way.
• Proven track record of designing and delivering both in-person and virtual training programs.
• Strong communication and interpersonal skills to engage and motivate learners.
• Familiarity with learning management systems (LMS) and training tools.
• Ability to assess learning needs and customize programs to various skill levels.
• Certification in relevant technologies (e.g., Cisco, Microsoft, AWS) is a plus.

Preferred Skills:

• Experience with instructional design and e-learning development tools (e.g., Articulate Storyline, Adobe Captivate).
• Knowledge of adult learning principles and best practices.
• Experience in customer-facing or customer support roles.
• Additional language skills are a plus.

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