[Customer Service / Fully Remote] - Anywhere in U.S. / $20 per hour / 10-20 hours per week / 401k / PTO / Medical, dental & vision - As a Support Desk Agent you'll: Enthusiastically support online participants with support needs by email and phone; Address client questions and needs related to their learning experience on the online learning platform; Work through the hundreds of weekly cases and address participant needs quickly, thoroughly, accurately, and professionally; Accurately identify, troubleshoot, and flag issues as they occur; Promptly escalate more complex problems to appropriate internal team members...Hiring Fast >>