Project Manager (Level II) —
ServiceNow BCM & AICT
(Level II)
• Location: Tallahassee, FL (hybrid)
• Term: ~6.5 months (Dec 2025–Jun 2026)
• Type: Contract,
full-time
Pay Rate: $80.34/hour (Part-time), estimated 300 hours
Summary (what you do)
Own end-to-end delivery for FDOT's ServiceNow Business Continuity Management (BCM)
and AI Control Tower (AICT) implementation. Drive planning, scope, schedule, risk, budget,
burn, and acceptance at each phase. Ensure the solution and team comply with 60GG-5, ISO
22301, NIST AI RMF, and FDOT AI Policy with auditable artifacts and SSP updates.
Core outcomes (how success is measured)
Phase-gate acceptances met (Initiation → Foundation/Crawl → Test → Deploy/Closeout)
UAT complete with no Sev1/Sev2 defects at go-live
Training/KT delivered with &Client;90% CSAT and &Client;80% assessment pass rate
Compliance evidence submitted (test results, governance register, ISO-mapped BCM
docs, SSP diffs)
Responsibilities
Master schedule, RAID log, change control, stakeholder communications, steering/risk
forums
Define "definition of done,” acceptance criteria, quality plan, and measure progress to it
Orchestrate testing (perf/security/UAT), defect triage, go-live readiness, hypercare
Maintain the Compliance Traceability Matrix; submit and track SSP updates
Minimum qualifications
Experience: 5+ yrs PM (&Client;3 ServiceNow projects in regulated/public sector)
Education: Bachelor's in IS/IT/Engineering/Business (or 10+ yrs relevant PM exp in
lieu)
Certifications (preferred/required): PMP or PRINCE2; ITIL 4 Foundation (preferred)