Job Description
Opportunity available for an Order Coordinator (Spanish Support) to assist the Sales team, including National and Regional Sales Managers. Approximately 30% of this role’s responsibilities involve Spanish-language communication with U.S., Canada, and Latin American markets. Strong written and verbal fluency in Spanish is essential to support email communication and documentation.
The ideal candidate has a sales administration background, excellent organizational skills, and the ability to manage multiple tasks with attention to detail in a fast-paced environment.
Responsibilities
- Respond to customer inquiries via phone, email, or other channels.
- Maintain professionalism with internal and external customers, ensuring positive interactions.
- Generate and close quotes, process orders, and route website leads.
- Collaborate with sales managers and inside sales representatives, tracking tasks, calls, and activity.
- Resolve product or service issues, escalating when necessary.
- Liaise between production, customer care, and accounting to track orders.
- Assist with audits, reporting, and account analysis for clients.
- Develop processes to ensure customer needs are met within budget and with minimal impact on the bottom line.
- Support trade show and meeting coordination, including material preparation, travel arrangements, and logistics.
- Continuously build knowledge of hospitality products and maintain strong relationships with team members and other departments.
Qualifications
- Associate degree or equivalent experience; combination of education and relevant work experience considered.
- Strong written and verbal proficiency in Spanish and English.
- Sales administration experience preferred.
- Familiarity with product structures, bill of materials, routers, or technical prints.
- Excellent written communication skills.
- Strong organizational, technical, and problem-solving skills.
- Ability to work under pressure, meet deadlines, and manage competing priorities.
- Proficiency with Microsoft Office (Outlook, Word, Excel, PowerPoint).
- Experience with video conferencing tools (Zoom, Teams, etc.).
Job Tags
Work experience placement, Work at office,