Job Description

Are you a detail-driven professional with a passion for organization and process improvement?

We’re looking for a Temp-To-Hire Operations Assistant to play a vital role in supporting our client's employee benefits business. If you're highly organized and self-motivated, this could be the perfect opportunity for you.

Operations Assistant

Job Type: Temp-To-Hire

Location: Scarborough, ME, 04074

This position is ideal for candidates with experience in office administration, employee benefits, or operations coordination. You’ll be responsible for supporting small-group benefit plan renewals, managing data and client communication, and ensuring administrative efficiency across the team.

Operations Assistant's Key Responsibilities

1. Client Renewals & Administration

1. Assist with annual benefit plan renewals for a portfolio of approximately 40 small-group clients
2. Collaborate with insurance carriers and internal teams to ensure accurate, timely execution of renewals

2. Data & Email Management

1. Monitor a dedicated client email inbox for updates including new hires and terminations
2. Process employee enrollment changes with carriers accurately and efficiently
3. Maintain organized and up-to-date documentation for each client account

3. Office & Administrative Support

1. Support compliance updates and distribution of client communications
2. Assist with scheduling, calendar management, and internal event coordination
3. Help manage platforms and other digital tools
4. Oversee office supply ordering, mail handling, and administrative template updates
5. Track and manage licenses and renewals as needed

Operations Assistant's Required Skills & Qualifications

1. 1+ years of experience in operations, administration, or employee benefits
2. Proficiency with Microsoft Office Suite (Excel, Word, Outlook)
3. Strong organizational and time management skills
4. High attention to detail and accuracy
5. Excellent written and verbal communication skills
6. Ability to work independently and take initiative
7. Process-driven with a solutions-oriented mindset
8. Familiarity with employee benefits administration is a plus

Why Apply?

1. Join a supportive, professional team that values precision and efficiency
2. Gain valuable experience in the growing field of employee benefits and HR operations
3. Contribute to work that directly supports client satisfaction and business success

Ready to make an impact?

Apply today to become an integral part of a team that values your expertise, initiative, and attention to detail.

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