Logistics Operations Manager

Manage and coordinate transportation, warehousing, distribution of goods and import & export compliance activities
Work with and monitor 3PL to ensure orders are shipped in accordance with SLA, resolve any issues that may arise
Oversee and manage import and export shipments, providing instructions to customs brokers as necessary and resolving issues promptly
Oversee 3PL performance, approve logistics invoices, and maintain logistics cost reports
Ensure billing accuracy, validate charges and process payments timely
Review routing guides, set up shipping guides with 3PL for new customers
Work with various internal teams to on resolving issues, creating new and modifying existing processes for efficiency
Provide various reports and data updates based on company requirements
Support sample orders for marketing and sales
Identify and implement process improvements to enhance efficiency and reduce costs
Stay up-to-date with industry trends, best practices, and emerging technologies
Complete additional assignments based on business needs
Business travel as required
Must be able to speak Mandarin, have a minimum of 8 years of experience in logistics and supply chain management