Job Description
Installation Manager – Asheville, NC
Our client is seeking a dynamic and detail-oriented Installation Manager to join their team in Asheville in top-of-the-line window and door distributor. This role is perfect for a confident and enthusiastic team player who thrives on challenges and has a keen eye for detail. This is an exciting opportunity to join a growing company in a rapidly expanding location, where the demand is only getting higher!
Key Responsibilities:
- Oversee the Project Coordinator team and sub-contracted installation crews as needed.
- Ensure adequate staffing for support staff and installation crews.
- Conduct order verifications for scheduled installation jobs, ensuring accuracy in dimensions and special requirements.
- Perform routine job site inspections and follow up with customers post-installation to ensure satisfaction.
- Troubleshoot and create action plans for problem jobs, following through to completion.
- Enforce recovery procedures and assist with collecting outstanding accounts receivable.
- Collaborate with Operations and Sales teams to resolve job-related issues.
- Track and hold the team accountable for installation metrics, including first-time completion rates, installation lead time, gross margin, and crew productivity.
Qualifications:
- A college degree is preferred, but a high school diploma or equivalent is required.
- At least two years of experience in general carpentry, window/door installation, or the housing industry.
- Three to five years of supervisory experience in a similar role.
- Superior computer skills and excellent verbal and written communication abilities.
- Strong organizational skills and the ability to multi-task and set priorities.
- Problem-solving skills and the ability to work independently.
- Proficiency in basic math, including measurements, dimensions, and calculations related to billing and credit.
- Basic understanding of construction blueprints.
Physical Demands:
- The role requires regular standing, walking, stooping, kneeling, crouching, twisting, turning, or crawling.
- The ability to lift and move over 100 lbs. when handling window products and hardware.
- Specific vision abilities, including close vision and the ability to adjust focus to read written labels, forms, and documents, as well as computer screens.
Compensation:
- Competitive base salary up to $70,000, plus bonus opportunities.
Benefits:
- Competitive Compensation
- 401k/ 401K Matching- 50% up to 6% after 1 year
- Profit Sharing
- Insurance (Medical, Dental, Vision)- after 30 days of employment
- Life Insurance
- 9 Paid Holidays
- Vacation/PTO
- Tuition Reimbursement
- Flexible Spending Account
- Employee Assistance Program
If you are a motivated individual with a passion for ensuring customer satisfaction and managing installation resources effectively, we encourage you to apply for this exciting opportunity with our client.
Job Tags
Holiday work, Gangs, Flexible hours,