Front Desk Receptionist Job at Synergy Interactive, Chicago, IL

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  • Synergy Interactive
  • Chicago, IL

Job Description

Key Responsibilities:

  • Scheduled working hours: Monday through Friday, 8:00 AM to 6:00 PM.
  • Monitor and control building access by greeting guests at the front building entrance and escorting them to the appropriate floor, suite, or meeting area as needed while maintaining overall security.
  • Remain stationed at the front desk in a professional lobby or entry area for the duration of the shift, unless relieved by Office Managerial team.
  • Greet and acknowledge all guests and visitors in a warm, professional manner.
  • Ensure all visitors sign in and out via the guest entry book.
  • Ensure all visitor name badges are provided and properly executed.
  • Notify the appropriate staff member promptly when their guest or appointment arrives.
  • Uphold guest confidentiality and follow all visitor and security protocols.
  • Receive and sign for packages, deliveries, and mail; notify recipients or securely hold items as needed.
  • Retrieve deliveries, mail, and packages directly from the building entrance or mailroom as necessary.
  • Accept and coordinate lunch or food deliveries for employees; notify recipients and ensure proper handoff.
  • Offer and provide beverages to guests, and assist with storing coats/jackets as needed.
  • Maintain a clean, tidy, and welcoming front desk and lobby area at all times.
  • Interact with a diverse range of staff, guests, and building visitors in a courteous and helpful manner
  • Report any security concerns or suspicious behavior to management.

Qualifications:

  • High school diploma or equivalent.
  • Prior experience in reception, hospitality, or front desk roles preferred.
  • Strong communication and interpersonal skills; friendly, composed, and professional.
  • Excellent attention to detail and a service-oriented mindset.
  • Able to remain seated and alert at the front desk for extended periods

Job Tags

Shift work, Monday to Friday,

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