Water Works is seeking a Customer Service Representative for our San Diego office.
Core Responsibilities
Enter customer information into Clientele
Process orders
Answer and dispatch incoming calls
Fulfill customer needs to ensure customer satisfaction
Develop customer trust and loyalty by providing timely and effective follow-up
Create Parts invoices
Prepare basic quotations
Other tasks as assigned, which may include order expediting
Education, Experience, and Technical Knowledge
High school diploma or equivalent required
2+ years of customer service support experience
Experience in a manufacturing and/or engineering environment, preferred
Strong computer skills in Microsoft Word, Excel, and data entry software
Experience in an ISO certified environment, preferred
Excellent business communication, time management and organizational skills