Job Description
3 months contract
7 am-7 pm staggered shifts, possible weekends, job seekers Must be able to work OT
- Serves as primary point of contact for access to academic medical centers and Health Sciences Campus.
- Answers, screens and directs incoming and outgoing telephone calls, electronic messages and other web-based communications using a call management system.
- Responds to basic inquires and refers other inquires to appropriate medical personnel. Contacts and distributes messages to medical personnel using a variety of electronic methods including text, voice and email systems.
- The Patient Access Liaison II will also be responsible to schedule and confirm initial and follow-up medical appointments, registers patients, including verifying insurance coverage to advise patient of any estimated financial responsibility.
- The Patient Access Liaison II will also perform data entry, ensure data integrity, and reconcile as needed
Must Haves:
- High School Diploma
- Minimum two (2) years of experience working in a CALL CENTER, customer service, and Healthcare department/ environment.
Preferred:
- Vocational certificates in healthcare preferred: appoint scheduling, registration, insurance verification, medical assistant.
- Associate or bachelor’s degree in healthcare, business or operations field strongly preferred.
Job Tags
Contract work, Shift work, Weekend work,