Job Description

JOB TITLE: Conference Sales Manager – CONVENTION SALES DEPARTMENT

The Greater Miami Convention & Visitors Bureau (GMCVB) is seeking an experienced Conference Sales Manager to join our Convention Sales department.

JOB SUMMARY:

This pivotal role will be responsible for generating and following up on sales leads in a specified territory or market segment, to book room nights in GMCVB partner hotels and Miami Beach convention center. Promotes Miami as a premier meeting and conventions destination.

RESPONSIBILITIES:

• Follows-up on leads generated by marketing activities; telephones or visits potential customers to discuss needs and provide presentations.
• Develop referrals and make contacts with other potential candidates in assigned territory.
• Responsible to meet and exceed assigned target goals from specific market.
• Ensure contacts receive marketing literature; answers any questions and obtain any further information necessary for customers, to book business.
• Assist customers with obtaining price quotes and provides appropriate follow-up.
• Reviews any questions or concerns with the supervisors.
• Follow-up with customers after meeting or conference to assure customer satisfaction.
• Submits activity reports to supervisor.
• Provides briefings on sales activities, problems, etc., to the supervisor as necessary or as requested.
• Ensures that sales leads, bookings, client traces and sales activity are properly logged in CRM database.
• Solicits and secures hotel and convention center lead through telemarketing and written correspondence.
• Produces sales leads, bookings, lost business transmittals and pre/post trip reports.
• Conducts organized site inspection visits including venue reviews.
• Organizes sales trips/blitzes with creative themes; producing mailing, solicitation list, followed up with reports and expenses.
• Attends local industry meetings, trade shows, familiarization trips, luncheons, etc.
• Coordinate and develop proposals.
• Make presentations to organizations promoting Greater Miami and Miami Beach.
• Plan and execute sales missions.
• Leads FAMS throughout the year as well as manages industry trade shows.
• Assist in managing a departmental budget.

QUALIFICATIONS:

· Education: College graduate or equivalent.

· Experience: At least five years’ hotel sales, destination sales, or related sales experience. 

· Sales & Business Development – Strong ability to generate leads, prospect new clients, and close sales.

· Market Segmentation & Territory Management – Experience targeting specific industries, associations, or corporate groups to drive business.

· Event Planning & Logistics – Understanding of hotel room blocks.

· Destination Marketing & Promotion – Ability to effectively sell Miami as a premier meeting and conventions destination.

· Relationship Building – Strong networking skills to engage with meeting planners, corporate executives, and event organizers.

· Contract Negotiation – Proficiency in negotiating contracts with clients, hotels, and venues.

· CRM & Reporting – Experience with customer relationship management (CRM) software, preferably Salesforce, Simpleview, or similar .

· Communication & Presentation Skills – Ability to deliver compelling sales pitches, presentations, and proposals.

· Travel & Industry Engagement – Willingness to travel for tradeshows, industry events, and client meetings .

·Success in this position requires interpersonal skills for frequent interaction with customers.

·Knowledge of Microsoft Word, Outlook or comparable software programs.

BENEFITS:

We offer a comprehensive benefits package including:

• Health
• Dental
• Vision
• LTD
• Life Insurance
• EAP
• Paid Parking
• Sick days
• Vacation days
• 13 Holidays
• Learning & Development
• 401K
• Retirement Plan

ABOUT US:

The Greater Miami Convention & Visitors Bureau is the official, accredited destination sales and marketing organization for Greater Miami and Miami Beach. A global leisure and business destination that delivers culturally rich, diverse, and innovative experiences inspiring boundless passion in visitors and residents alike.

Learn more about us on our website:

MISSION:

To Generate travel demand to Greater Miami and Miami Beach, to maximize economic impact to our community, ensure industry resiliency, and elevate the resident quality of life.

HOW TO APPLY:

Send Resume & Salary Expectations to: employment@GMCVB.com

NO PHONE CALLS PLEASE

 

Job Tags

Contract work, Work at office, Local area, Night shift,

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