Location - Augusta, Maine 04333
Work Location: Hybrid - At least 50% Remote. Position will require travel and on-site days depending on workload.
Top 3 Skills:
Hardware/Software troubleshooting
Strong customer service skills
Self-motivated/directed
Provide desktop computer support.
Install application updates.
Troubleshoot and remediate Operating System update failures.
Remove unsupported or vulnerable software from end users' computers.
Ensure that all work is documented for future reference.
Follow quality standards.
Understand the installation of software patches and upgrades.
Understand the use of remote technology and commands.
Communicate accurate and useful status updates.
Attend and participate in team meetings.
Ability to work in a team environment.
Strong communication skills; both written and spoken.