Job Description
Our Client is an independent advisory firm with approximately $10B in assets under management and works with both high net worth individuals and families, as well as institutions such as endowments, non-profits and pension funds. They provide customized investment solutions, broad asset class management and high-level client service. This is a newly created role for a Client Administrative Associate, this individual will work on a Client Advisor Team and be responsible for supporting the client process by providing hands on support to the Partners as well as taking a proactive role in handling operational tasks to support the client process.
Job Description
Responsiblities include:
- Assisting with cash management for ultra high net worth clients and overseeing the process: managing cash (buying and selling cash managed funds), handling the tickets for private equity calls, handling Fidelity/Schwab forms for wire transfer payments, confirming that all tasks are processed and completed
- Cash management for the team’s private equity capital calls and distributions, billing/fees and overseeing separate account cash balances
- Assisting with meeting preparations including printing and binding meeting materials
- Managing the calendar for the team, which could include keeping the schedule of client meetings, and making sure that quarterly calls and meetings are being calendared.
- Assisting with investment subscription agreement documents
- Serving as a reporting admin analyst, capturing statements that come in for “balance sheet” reporting and filing / storing
- Helping to gather / send tax documents including 1099s, K1s, etc.
- Helping with Partners’ travel and coordination
- Helping with Parners’ expense report management
- Serving as a backup for the team’s Associates on simple reporting - Running basic Black Diamond performance reports for G2 / G2 clients (standard clients) where there is little customization
- Managing the team’s prospect pipeline reports
- Managing inputs to the CRM system / weekly meeting emails to management and confirming that all documents are uploaded into CRM from meetings
- Managing the internal compliance process by ensuring that all pitch books and non standard books are being uploaded through Basis Code and edits/feedback is incorporated into the final presentation
- Providing administrative support on new account process. Working with the team to complete onboarding spreadsheets and serving as the final quality control when reviewing new account forms either for new clients or conversion.
- Leading an onboarding discussion with new clients – calling clients to walk through accessing Schwab portal, setting up paperless statements, etc.
Requirements
- Bachelor’s degree preferred
- Minimum 4 years’ experience within Financial Services (Preferably with an SEC registered investment advisor) providing administrative and operational support
- Strong software skills (Excel, PP, Word)
- Working knowledge of e-money planning software and Advent’s Black Diamond a plus, although not required.
- Proactive, detail-oriented and comfortable in smaller, growing environment
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