Job Description
📞 Call Center Representative – Charlotte, NC | Finance Industry
Pay Rate: $21/hr (W2)
Employment Type: Full-Time Contract
Overview:
A top-tier financial services company in Charlotte is hiring Call Center Representatives to support daily operations in its corporate call center. Candidates must be detail-oriented, professional, and comfortable assisting customers in a regulated environment.
Responsibilities:
- Handle inbound customer calls with professionalism and efficiency
- Provide support on account inquiries and basic financial transactions
- Comply with verification procedures and financial regulations
- Record all interactions accurately in company systems
- Work with internal teams to resolve escalated matters
Qualifications:
- Bachelor’s degree OR related Associate’s degree required
- Previous customer service or call center experience (financial background preferred)
- Strong verbal communication and multitasking skills
- Ability to excel in a structured, metrics-driven environment
Job Tags
Full time, Contract work,