Job Description

• Title: Arbitrator I
  
  Location: Manheim, PA
  
  Duration: 12+ Month Contract with the possibility of extension
  
  
  
  Duties:
• Reviews customer claims to verify that they meet Manheim's National Arbitration policies and any account-specific guidelines.
• Investigates basic, less complex cases (e.g., late title claims, basic condition report claims, vehicle availability, post-sale inspection fails, mechanical/structural/undisclosed vehicle damage, etc.) or those requiring more prescriptive decision making.
• Experience:
• Previous experience in claims management and/or problem and conflict resolution preferred
  Claim adjuster experience is a plus.
• 1-2 years of experience in areas of responsibility.
• 1+ years of automotive, mechanical, and/or body shop experience preferred.

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