Job Description
Location: 5025 Plano Parkway Carrollton, TX USA, 75010
Duration : 4-5 months with possible extension
About the Role:
We are seeking an experienced AR Reconciliation Specialist with strong expertise in SAP, Salesforce, and AR reconciliation processes. The ideal candidate will have a solid background in billing dispute resolution, payment analysis, and customer account management. This role demands exceptional problem-solving skills, attention to detail, and the ability to collaborate effectively across teams.
Key Responsibilities:
- Collaborate with internal departments and customer organizations to manage billing, statements, disputes, and returns, ensuring customer satisfaction.
- Conduct in-depth customer payment analysis to identify and resolve disputed items, including tracing errors, correcting billing documents, and processing final invoices.
- Mentor and train new team members to ensure successful onboarding and performance.
- Review and manage large, high-profile accounts with accuracy and discretion.
- Serve as a trusted system resource and key point of contact within the team.
Qualifications:
- Minimum 5 years of progressive experience in business-to-business or business-to-government collections and dispute resolution.
- Familiarity with SAP (FSCM and Disputes), Salesforce, and AR reconciliation.
- Intermediate to advanced proficiency in Microsoft Excel, including reporting and data analysis.
- Solid understanding of general accounting principles and credit & collection procedures.
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